| MISSION
The CARAGLIO Group is strong owing to the united actions of the companies in the group which are integrated and complement each other. The CARAGLIO Group is active in the energy sector and it has established its name in the industrial and service sector as a supplier of engineering services, industrial systems and service systems, process automation and development of power generation systems.
Energy-Ка as a representative of the CARAGLIO Group in Bulgaria combines the knowledge and experience of the Italian companies from the Group.
Our main goal is to offer a complete solution to our customers. That is why Energy-Ка designs, develops, installs and delivers a turnkey project, including all electrical installations and the equipment required for electric power distribution, heating, ventilation and air conditioning systems, fire protection and fire alarm systems, all low-voltage installations and BMS.
The complete solution also includes an analysis of the needs taking into account the customer’s requirements, the choice of the best solution and warranting the products and performance by means of providing regular or urgent support depending on the customer’s needs.
Our relations with our customers are very important for us. The honest, polite and highly professional manner is the norm in our relations with customers.
Energy-Ка is ever committed to its main principles:
• flexible products and solutions delivered;
• good-quality materials ensuring robust and reliable products;
• functional and practical solutions for the planned systems;
• quality/price ratio at a fully competitive level. |
PHILOSOPHY
Customer satisfaction is at the core of the CARAGLIO Group’s strategy and Energy-Ka’s policy, in turn, as a group member. The Group pays special attention not only to the price but also to the following main components of delivering services to our customers:
• constant analysis of our customers’ needs;
• ability to offer first class products meeting our customers’ needs;
• research of innovative and unique technical solutions taking into account the product’s
functionality (security, functionality, flexibility);
• growth and development in cooperation with our partners;
• customized solutions in the very design based on the customer’s specific requirements;
• flexible and timely delivery;
• post-purchase service;
• product warranty. |